Articles about social media
United breaks guitars: viral customer service
July 7, 2009
I met Dave and his brother a few years ago through my sister-in-law, and they are great guys. Their band does mostly east coast celtic...
5 lessons about social media, from STT09
June 14, 2009
I had the great opportunity to attend Social Tech Training in Toronto this week, a master class for nonprofit folks using the internet to create...
Gory ads get attention
December 5, 2008
I clearly remember the first commercial I saw from the WSIB, a workplace safety advocate in Ontario. A sous-chef is horribly injured by boiling water...
Tags: canada social media
3 great (free) tools for nonprofits
July 15, 2008
Internal communications Google AppsGoogle Apps lets organizations keep all their email, documents and calendars in one place. You can even create an intranet and collaborate...